Shipping policy

SHIPPING:

  • SWC items are mostly ready made but customs are made to order, and by hand. Creation time can take up to 14 business days, unless otherwise specifically noted on a product page.  It is not uncommon that my work is ready to ship out sooner, often within a week. 
  • If you have a deadline, please contact the SWC to go over options SWC does not offer "rush service" on any custom order as each piece is created by hand after the order is submitted. Your patience is appreciated!
  • If needing non-custom orders sooner customer will pay for extra shipping. 
  • All US purchases include tracking and insurance provided by the carrier.
  • SWC uses UPS and USPS  specifically to minimize transit time and therefore minimize damage. However, things can happen no matter how well packed an item is and therefore all items are insured for their full value. 
  • If you receive an item that has been damaged in transit, contact SWC at sirenwirecreations210@outlook.com immediately.


International Orders:

  • All customs and duty charges are the customer's responsibility. SWC will not fraudulently mark shipments as gifts. International orders are also sent insured.
  • If you do not see your country listed for shipping rate information, please email me directlywith your city/country and the item of interest. If possible, SWC will send you a shipping quote with a link in the order to complete your purchase.
  • SWC does not ship to forwarding companies and reserves the right to refuse any sale.
  • NOTE: International shipments refused for high import taxes are not returned to me by international post offices. Please be aware of your import taxes before ordering.