FAQ
Returns/Exchange Policy:
Only unworn items are eligible for returns or exchanges. Please contact me about returning or exchanging.
Care instructions
Avoid getting wet and avoid extreme heat ! Keep in the baggie that came with item when not wearing piece.
Are the stones real?
Yes, we use all natural gemstones.
Is there a return shipping charge?
Yes. The charge for return shipping on exchanges is $5.00. This is non-negotiable.
How long do I have to return an item?
You have 7 days, from the day it is delivered, to return or exchange an UNWORN item. After 7 days, the item is no longer eligible for returns or exchanges.
My tracking shows delivered, but I never received the shipment.
Refunds or replacements are not offered for packages that show as delivered. Contact your local post office to speak to the carrier that delivered it. Maybe they put it in a place that was overlooked. Also check with anyone that resides with you, or neighbors. In 99.9% of cases, that will solve the issue.